Promise & Grace Gift House
Last Updated: September 2026

Promise & Grace Gift House respects your privacy and is committed to handling personal information responsibly.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Recipient information provided for delivery
• Personalized messages or instructions
• Website usage and technical information

Payment Information

Payments are processed through third-party payment providers. We do not intentionally store complete payment-card information on our own website when payment information is handled directly by our payment processor.

Our current online payment services may include Square.

How We Use Information

We may use personal information to process and deliver orders, communicate with customers, provide customer service, prevent fraud, maintain our website, comply with legal obligations, and improve our products and services.

Where permitted and with any consent required by law, information may also be used for marketing communications.

Recipient Information

When purchasing a gift for another person, you may provide information such as the recipient’s name, address, telephone number, and personalized message.

Please provide only information reasonably necessary to complete the gift and delivery.

Service Providers

We may share information with service providers when reasonably necessary to operate our business, including payment processors, website and e-commerce providers, delivery providers, hosting services, analytics providers, and other vendors supporting our operations.

These providers may process information according to their own privacy policies and applicable agreements.

Cookies & Website Technologies

Our website may use cookies and similar technologies necessary for shopping-cart functionality, checkout, security, analytics, preferences, and other website features.

Additional disclosures or consent mechanisms may be provided where required.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and tax records, resolving disputes, and meeting legal obligations.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

California residents may have specific privacy rights under California law. Where applicable, requests regarding personal information can be submitted through the contact information provided on our website.

Security

We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

Contact Us

For privacy questions or requests, please contact Promise & Grace Gift House through the contact information provided on our website.